Do you sell genuine OEM Sub-Zero, Wolf, and Cove replacement parts?

Yes. SubZeroParts.com focuses on genuine OEM replacement parts for Sub-Zero, Wolf, and Cove appliances. Our catalog includes parts for refrigerators, freezers, wine storage units, ice makers, ranges, ovens, cooktops, ventilation products, and other compatible appliance models.

How do I know if a part fits my appliance?

The best way to confirm fit is to check your appliance model number and serial number before ordering. Many Sub-Zero, Wolf, and Cove parts change by serial range, production version, or model variation. If you are not sure, use the Check Fit form and send us your model number, serial number, part number, and photos if available.

Why is the serial number important when ordering appliance parts?

A serial number can determine whether your appliance uses the current part number, an earlier version, or a different service replacement. Two appliances with the same model number may require different parts depending on the production range. Checking the serial number helps reduce incorrect orders, delays, and unnecessary returns.

Can you help me identify the correct part before I order?

Yes. If you are not 100% sure which part fits your appliance, send us your appliance details through the Check Fit form. Include the model number, serial number, part number if known, and clear photos of the part or rating plate. Our team will review the details and help you identify the correct compatible replacement part.

Do you ship Sub-Zero and Wolf parts across the United States?

Yes. We ship replacement parts to customers across the United States. Shipping options, delivery time, and availability may vary depending on the part, destination, carrier service, and current inventory status. Some large, fragile, or special-order items may require additional handling time.

What should I do if I already placed an order and need help?

If you already placed an order, use the Order Help form and include your order number, email address, and a short description of the issue. We can help with order status, tracking, shipping questions, returns, damaged items, wrong items, or compatibility questions related to your order.

Can I return a part if it does not fit?

Return eligibility depends on the item condition, product type, timing, and our return policy. Before ordering, we strongly recommend verifying compatibility by model and serial number. Electrical parts, installed parts, special-order items, or opened items may have restrictions. Please review the return policy before submitting a return request.

Are Sub-Zero and Wolf part numbers always the same as previous numbers?

Not always. Many OEM parts have current part numbers, previous numbers, replacement numbers, or service kit numbers. A previous number may be replaced by a newer part, but compatibility still depends on the appliance model and serial number. Product pages on SubZeroParts.com list current and previous numbers whenever available.

SubZeroParts.com

Check Fit

Check Part Compatibility Help With Existing Order

Business Hours: Monday—Friday, 9:00 AM—5:00 PM ET

Your Parts Order

Complete Your Order with Confidence

Please enter your details below to finalize your order. We specialize in genuine Sub-Zero, Wolf & Cove replacement parts and can help verify compatibility before shipment using your model and serial number.

Not sure this is the correct part? Contact our team before placing your order — we’ll be happy to help.

Customer Support:
Info@subzeroparts.com
Monday–Friday, 9:00 AM–5:00 PM ET

Name

Company (optional)

Your phone

Country

Street address

Address Line 2

City

State

ZIP Code

Shipping Options

We partner with trusted carriers such as USPS, UPS and FedEx. Choose the option that best suits your needs: (* Prices are valid for the USA only. International shipping is calculated individually).

Standard (5-7 business days) -14$

Priority (3-5 business days) - 23$

Express (2-3 business days) - 45$

I confirm that all the information provided is correct

Appliance Model Number

Example: BI-48SID/O, 650, 736TCI, DF366, GR366

Appliance Serial Number

Located on the appliance rating plate

Sub-Zero and Wolf parts may vary by exact model, serial number range, and production version. Providing your model and serial number helps us review compatibility before shipment when possible.

I confirm that I have verified the model and serial number for compatibility.

It seems like you're unsure about the model or serial number. To ensure you receive the correct part, we strongly recommend verifying this information before placing your order. You can find the serial number on your appliance using our guide jump to the manual. If you need further assistance, please contact us, and our team will help you find the correct part for your Sub-Zero appliance.

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Secure Payment, Fast Processing & Compatibility Support

After placing your order, you will receive a confirmation email with your order details. Most orders are processed within 1–2 business days according to our Shipping Policy. Tracking information will be provided once your order ships.

To help you order with confidence, please verify your model number, serial number, and part number before placing the order. If you are unsure whether this part fits your appliance, contact our team before shipment and we can help review compatibility.

Most unused parts in original manufacturer packaging may be returned within 30 days. Some electronic, installed, opened, special-order, discontinued, or non-stock parts may have limited return eligibility. Shipping charges may be non-refundable unless the return is due to our confirmed error.

By placing your order, you agree to our Return Policy, Shipping Policy, and Terms of Service.

Need Help Finding the Correct OEM Part?

By submitting this form, you agree that SubZeroParts.com may contact you about your request and use the information provided to help identify the correct genuine OEM replacement part. We respect your privacy and use your information only to respond to your inquiry, assist with compatibility verification, and provide requested support.

Privacy Policy

Effective Date: May 2026

At SubZeroParts.com, we take customer privacy seriously. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, place an order, request compatibility help, contact our support team, or use our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

SubZeroParts.com specializes in genuine OEM replacement parts for Sub-Zero, Wolf, and Cove appliances.

This Privacy Policy applies to information collected through our website, order forms, contact forms, email communications, customer support interactions, and related service tools used to process orders and respond to customer requests.

2. Information We Collect

We may collect personal information that you provide directly to us when you place an order, request support, submit a contact form, ask for compatibility help, request a return, or communicate with our team.

This information may include:

Name

Email address

Phone number

Billing address

Shipping address

Order details

Payment-related transaction information

Part numbers

Appliance model numbers

Appliance serial numbers

Photos or files you choose to send us

Return or warranty-related information

Messages, emails, and customer support communications

3. Technical Information We May Collect

When you visit our website, certain technical information may be collected automatically by our website platform, analytics tools, security tools, payment providers, or other service providers.

This information may include:

IP address

Browser type

Device type

Operating system

Pages visited

Referring website or search engine

Approximate location data

Date and time of website activity

Cookie and session information

This information helps us operate the website, improve performance, detect technical issues, support fraud prevention, and better understand how visitors use our website.

4. How We Use Your Information

We use personal information to operate our business, process orders, provide customer support, and improve our services.

We may use your information to:

Process and fulfill orders

Ship products to customers

Send order confirmations and tracking updates

Respond to customer inquiries

Review part compatibility

Process returns, refunds, exchanges, or claims

Communicate about damaged, delayed, lost, or incorrect shipments

Maintain accurate order and support records

Improve our website, services, and customer experience

Prevent fraud, unauthorized transactions, or misuse of our website

Comply with legal, tax, accounting, shipping, customs, or regulatory obligations

5. Compatibility and Support Information

Many Sub-Zero, Wolf, and Cove replacement parts are model-specific, serial-number-specific, or version-specific.

If you contact us for compatibility help, we may ask for appliance information such as model number, serial number, part number, photos of the appliance label, and photos of the old part.

We use this information only to help review compatibility, support your order, reduce incorrect purchases, and provide better customer service.

If you need help verifying a part before ordering, please contact our team.

6. Payment Information

Payment information is processed through secure third-party payment providers. We do not store full credit card numbers on our own systems.

Payment providers may collect and process payment details, billing information, fraud-prevention data, and transaction records in accordance with their own privacy and security policies.

We may receive limited payment-related information such as transaction status, payment confirmation, refund status, chargeback information, billing contact details, and partial card information when needed for order support, refunds, accounting, or dispute resolution.

7. Service Providers We Use

We may use trusted third-party service providers to help operate our business, website, order processing, communications, shipping, payments, analytics, customer support, and security.

These providers may include:

Website hosting and website platform providers

Payment processors

Shipping carriers and shipping software providers

Email and communication providers

Customer relationship and service management tools

Analytics and website performance tools

Fraud prevention and security tools

Accounting, tax, and compliance service providers

For service scheduling, customer communication, and operational support, we may use reliable business software providers such as Workiz.

Service providers are allowed to use personal information only as needed to provide services to us or as otherwise permitted by their own applicable policies and legal obligations.

8. Sharing of Information

We do not sell personal information to marketing agencies or unrelated third parties.

We may share information when necessary to operate our business, fulfill orders, provide support, or comply with legal obligations.

We may share information with:

Payment processors for payment and refund processing

Shipping carriers for delivery and tracking

Service providers that help us operate our website and business systems

Customer support and communication tools

Accounting, tax, or compliance professionals

Insurance providers or carriers when processing shipping claims

Authorities, regulators, or legal parties when required by law

We may also use order records, communications, tracking information, delivery confirmation, return inspection results, photos, and transaction data to respond to disputes, chargebacks, fraud claims, legal requests, or policy enforcement matters.

9. Data Storage and Protection

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

Secure third-party platforms

Access restrictions

Password-protected systems

Encrypted connections where available

Limited access to customer data based on operational need

Internal procedures for handling customer information

No method of internet transmission or electronic storage is completely secure. While we work to protect your personal information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary to process orders, provide support, maintain business records, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our policies.

Order records, payment-related records, shipping records, customer communications, return records, and dispute records may be retained as needed for business, accounting, tax, legal, warranty, fraud-prevention, and customer service purposes.

11. Cookies

Our website may use cookies and similar technologies to improve user experience, support website functionality, understand website traffic, remember preferences, analyze performance, and help provide a secure shopping experience.

You can choose to decline or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

12. Analytics and Website Performance

We may use analytics or website performance tools to understand how visitors interact with our website and to improve website usability, speed, content, and customer experience.

These tools may collect technical information such as device type, browser type, approximate location, pages visited, time spent on pages, and referral sources.

This information is generally used in aggregated or limited form to improve our website and business operations.

13. Marketing Communications

We may use your contact information to send order-related communications, support responses, shipping updates, return updates, or service-related notices.

We may send newsletters, promotional messages, or marketing communications only where permitted by law and, when required, with your consent.

You may opt out of marketing communications at any time by following unsubscribe instructions in the message or by contacting us directly.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to personal information we hold about you

Request correction of inaccurate personal information

Request deletion of certain personal information

Object to certain processing activities

Withdraw consent where processing is based on consent

Request information about how your data is used or shared

To exercise privacy rights, please contact us using the contact information below.

15. California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws.

Subject to legal limitations, these rights may include the right to know what personal information is collected, used, disclosed, or shared; the right to request deletion or correction; and the right not to be discriminated against for exercising privacy rights.

We do not sell personal information as the term “sell” is commonly understood. We do not intentionally collect sensitive personal information for purposes unrelated to order processing, support, payment, shipping, compliance, or business operations.

To submit a California privacy request, please contact us.

16. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13 years old.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete the information if appropriate.

17. Third-Party Links

Our website may contain links to third-party websites, platforms, payment providers, shipping carriers, or service providers.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review the privacy policies of any third-party websites you visit.

18. International Users

If you access our website or services from outside the United States, your information may be processed in the United States or by service providers located in other jurisdictions.

By using our website or providing information to us, you understand that your information may be processed and stored in locations where privacy laws may differ from those in your country or region.

19. Legal Compliance and Protection

We may use or disclose personal information when we believe it is necessary to comply with applicable laws, regulations, court orders, legal processes, tax requirements, customs requirements, or lawful requests from authorities.

We may also use or disclose information to protect our rights, prevent fraud, investigate unauthorized activity, enforce our policies, respond to disputes, process chargebacks, or protect the safety and security of our customers, business, website, employees, or service providers.