1. Acceptance of Terms
By using our Website, you represent that you are at least the age of majority in your state or province of residence. If you are accessing the Website on behalf of an organization, you represent that you have the authority to bind the organization to these Terms.
2. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.
3. Products and Services
3.1 Product Descriptions
We strive to provide accurate descriptions and images of our Products. However, we do not warrant that the descriptions, images, or other content are accurate, complete, reliable, current, or error-free. If a Product offered by us is not as described, your sole remedy is to return it in unused condition.
3.2 Pricing
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to modify or discontinue any Product at any time without liability.
4. Ordering and Payment
4.1 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason at any time.
4.2 Payment Methods
We accept major credit cards and PayPal. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate.
4.3 Taxes
Applicable sales tax will be added to your order total where required by law.
5. Shipping and Delivery
5.1 Shipping Policy
We offer shipping to addresses within the United States. Shipping costs and delivery times vary depending on the destination and shipping method selected. All delivery times are estimates and not guarantees.
5.2 Risk of Loss
All items purchased from us are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.
6. Returns and Refunds
6.1 Return Policy
We offer a 30-day return policy from the date of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when received. Certain items may be non-returnable; please refer to our Return Policy for detailed information.
6.2 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
6.3 Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
7. Warranty and Liability
7.1 Manufacturer's Warranty
All Products are covered by the manufacturer's warranty, if applicable. We do not provide additional warranties and expressly disclaim any warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
7.2 Limitation of Liability
To the fullest extent permitted by law, Sub-Zero & Wolf Repair Service shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising from your use of the Website or Products, even if we have been advised of the possibility of such damages.
8. Intellectual Property Rights
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Sub-Zero & Wolf Repair Service or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content on the Website may violate these laws and is strictly prohibited.
9. User Conduct
You agree not to use the Website or Products for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website. You agree not to engage in any conduct that restricts or inhibits any other user from using or enjoying the Website.
10. Privacy Policy
Your submission of personal information through the Website is governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Disclaimers
11.1 No Affiliation
Sub-Zero & Wolf Repair Service is an independent parts supplier and is not affiliated with or endorsed by Sub-Zero Group, Inc., or Wolf Appliance, Inc. All trademarks and brand names are the property of their respective owners and are used for identification purposes only.
11.2 As-Is Basis
The Website and Products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
12. Limitation of Liability
In no event shall Sub-Zero & Wolf Repair Service, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, or any similar damages, arising from your use of any of the Products or any part of the service.
13. Indemnification
You agree to indemnify, defend, and hold harmless Sub-Zero & Wolf Repair Service and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
14. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions.
15. Dispute Resolution
15.1 Informal Resolution
In the event of any dispute arising out of or relating to these Terms, you agree to first contact us at service@subzerorepair.com to attempt to resolve the dispute informally.
15.2 Arbitration
If we are unable to resolve the dispute informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Insert County], [Insert State].
16. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
17. Entire Agreement
These Terms, together with any policies or operating rules posted by us on the Website or in respect to the Products, constitute the entire agreement and understanding between you and us and govern your use of the Website and Products, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.
18. Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
19. Assignment
You may not assign any of your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time without notice to you.
20. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Products following the posting of any changes to these Terms constitutes acceptance of those changes.
21. Contact Information
For any questions about these Terms, please contact us at:
Business Name: Sub-Zero & Wolf Repair Service
Address: PO BOX 610, 92549, CA
Phone: (858) 428-2121
Email: service@subzerorepair.com
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (PST)
22. Compliance with Google Merchant Center Policies
We are committed to adhering to all policies set forth by Google Merchant Center, including transparency, accuracy, and compliance with legal requirements. We strive to provide clear and accurate information about our business, products, and services.
23. Prohibited Activities
You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations.
• Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• Submitting false or misleading information.

24. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
25. Disclaimer of Warranties
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time without notice to you.
26. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.
27. Electronic Communications
By using the Website, you consent to receive electronic communications from us. These communications may include notices about your account and information concerning or related to the Website or Products.
28. Feedback and Submissions
If you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.
29. Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or when you cease using our Website.
We may terminate these Terms at any time without notice if, in our sole judgment, you fail to comply with any term or provision of these Terms.
30. Acknowledgment
By using our Website or purchasing our Products, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms and conditions referenced herein or available by hyperlink.
Date of Last Update: 10.18.2024
Disclaimer
The information contained on this Website is for general information purposes only. Sub-Zero & Wolf Repair Service assumes no responsibility for errors or omissions in the contents of the Website.